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Frequently Asked Questions (FAQ's)

Below is a list of our Frequently Asked Questions (FAQ's)

  • What is the Motability Car Scheme?

    The Motability Car Scheme enables disabled people to obtain a brand new car, simply by using their government-funded mobility allowances. Customers exchange their allowance for a worry-free mobility package, including:

    - Brand new car every three years
    - Insurance and annual car tax
    - Servicing and maintenance
    - FREE replacement tyres
    - FREE windscreen replacement
    - Full RAC breakdown assistance
    - 60,000 mileage allowance
    - Many adaptations available at no extra cost
    - You don't have to drive!

    You can find out more about the Motability Car Scheme by visiting our website or by calling 0800 953 4002

  • Am I eligible for the Motability Car Scheme?

    The Car Scheme is open to anyone who receives one of the following benefits, and has at least 12 months' award length remaining when they apply:

     - Higher Rate Mobility Component of Disability Living Allowance
     - War Pensioners' Mobility Supplement

    For more information visit our website www.motability.co.uk or call our Customer Services team on 0845 456 4566

  • What's the difference between a Motability event and a Dealer Event?

    Motability Events - Listed in a Purple Box
    Motability Events are our "One Big Days".  These are regional events which are hosted by Motability.
    These events will usually include a range of dealerships and Adaptation companies

    Dealer Events - Listed in an Orange box
    Dealer Events are hosted by our Dealership partners, what is available at these events will vary, so please contact the individual Dealer for more information.